Terms Of Service

These Terms & Conditions ("Terms") govern your access to and use of the Adult World website, products, services, and online store. By accessing our website or placing an order, you agree to be bound by these Terms.
If you do not agree with these Terms, please do not use our website.

1. About Adult World

Throughout these Terms, "Adult World", "we", "us", and "our" refer to Adult World and its related entities.
These Terms apply to all website visitors, customers, account holders, and users.

2. Age Restrictions

Adult World sells products intended for adults aged 18 years and over.
By accessing our website, creating an account, or placing an order, you warrant that:
• You are at least 18 years of age.
• You have the legal capacity to enter into binding agreements.
• You are legally permitted to purchase and possess the products ordered within your jurisdiction.
We reserve the right to request age verification at any time and may refuse service or cancel orders where age requirements cannot be verified.

3. Account Registration

Where you create an account with Adult World, you agree to:
• Provide accurate and current information.
• Maintain the confidentiality of your login credentials.
• Accept responsibility for all activities conducted through your account.
Adult World reserves the right to suspend or terminate accounts that contain false, misleading, or fraudulent information.

4. Product Information

We make reasonable efforts to ensure product descriptions, specifications, images, pricing, and availability are accurate.
However:
• Product colours may vary depending on screen settings.
• Packaging may change from time to time.
• Manufacturers may alter specifications without notice.
• Product images are for illustrative purposes only.
Adult World does not guarantee that product descriptions or website content will be error-free.

5. Pricing & Payment

All prices are displayed in Australian Dollars (AUD) unless otherwise stated.
Prices:
• Include GST where applicable.
• Are subject to change without notice.
• Exclude shipping fees unless specified.
Payment must be received in full before an order is dispatched.
Adult World reserves the right to cancel orders where pricing errors have occurred.

6. Order Acceptance

Submission of an order does not constitute acceptance by Adult World.
We reserve the right to:
• Refuse any order.
• Limit quantities purchased.
• Cancel transactions.
• Request additional verification information.
If an order is cancelled after payment has been processed, a refund will be issued using the original payment method.

7. Shipping & Delivery

Delivery timeframes provided are estimates only.
Adult World is not liable for delays caused by:
• Couriers
• Postal services
• Weather events
• Customs processing
• Circumstances beyond our reasonable control
Risk in products passes to the customer upon delivery.
Customers are responsible for providing accurate shipping information.
Additional redelivery or reshipping charges may apply where incorrect information is supplied.

8. Same Day Delivery Services

Where same-day delivery is offered:
• Availability is subject to location, product availability, driver availability, and order cut-off times.
• Delivery estimates are indicative only and not guaranteed.
• Additional delivery fees may apply depending on distance and service area.
Adult World reserves the right to decline same-day delivery requests at its discretion.

9. Returns & Refunds

Due to health and hygiene regulations, Adult World cannot accept returns on intimate products where:
• Hygiene seals have been removed, broken, or tampered with.
• Packaging has been opened.
• Products have been used, worn, inserted, tested beyond fault assessment, or otherwise altered.
Returns, refunds, and exchanges are provided in accordance with:
• Australian Consumer Law
• Adult World's Returns & Warranty Policy
Nothing in these Terms excludes consumer rights under Australian Consumer Law.

10. Faulty Products

If a product is believed to be faulty:
• Customers must contact Adult World as soon as reasonably possible.
• Proof of purchase may be required.
• Customers may be required to provide photographs, videos, or additional information to assist with assessment.
• Products may need to be returned for inspection, testing, repair, replacement, or manufacturer assessment.
Adult World reserves the right to determine whether a product fault is covered under warranty or consumer guarantees.

11. Adult World Product Guarantee

Unless otherwise specified, Adult World provides a 12-Month Product Warranty on eligible battery and rechargeable products against manufacturing defects.
The warranty does not cover:
• Normal wear and tear.
• Water damage (unless specifically rated as waterproof).
• Accidental damage.
• Misuse or improper cleaning.
• Modification or unauthorised repairs.
• Battery degradation caused by normal use.
Warranty rights are provided in addition to rights available under Australian Consumer Law.

12. Promotional Offers

Promotions, discounts, loyalty programs, giveaways, and coupon codes:
• Are subject to individual campaign terms.
• May not be combined with other offers unless expressly stated.
• May be modified, suspended, or withdrawn at any time.
Adult World reserves the right to disqualify participants engaging in fraudulent, abusive, or misleading conduct.

13. Gift Cards

Gift cards:
• Are redeemable for products sold by Adult World.
• Are not redeemable for cash except where required by law.
• Must be used before any expiry date stated at purchase.
• Are treated as cash and will not be replaced if lost or stolen unless required by law.

14. Educational Content

Adult World may publish educational articles, guides, videos, interviews, podcasts, webinars, or other informational content.
Such content:
• Is provided for general educational purposes only.
• Does not constitute medical, psychological, therapeutic, legal, or relationship advice.
• Should not replace professional consultation.
Users should seek advice from qualified professionals where appropriate.

15. Intellectual Property

All content on the Adult World website, including:
• Logos
• Branding
• Graphics
• Product descriptions
• Images
• Videos
• Website design
• Educational materials
is owned by or licensed to Adult World and protected under applicable intellectual property laws.
No content may be copied, reproduced, distributed, modified, or used without prior written permission.

16. Prohibited Use

You must not:
• Use the website for unlawful purposes.
• Interfere with website security.
• Upload malicious code.
• Harvest customer information.
• Impersonate another person.
• Engage in fraudulent transactions.
• Violate any applicable law or regulation.
Adult World may suspend access where misuse is suspected.

17. Third-Party Services

Our website may contain links to third-party websites, payment providers, delivery services, or external resources.
Adult World is not responsible for:
• Third-party content.
• Privacy practices.
• Availability of external services.
• Loss or damage arising from third-party interactions.

18. Limitation of Liability

To the maximum extent permitted by law, Adult World excludes liability for:
• Indirect or consequential loss.
• Loss of profits.
• Loss of business opportunity.
• Website interruptions.
• Data loss.
• Third-party service failures.
Where liability cannot be excluded, it is limited to the remedies available under Australian Consumer Law.

19. Australian Consumer Law

Nothing in these Terms excludes, restricts, or modifies rights that cannot be excluded under the Competition and Consumer Act 2010 (Cth) or other applicable legislation.
Our goods and services come with guarantees that cannot be excluded under Australian Consumer Law.

20. Changes to These Terms

Adult World may update these Terms at any time.
Updated Terms will be published on the website and become effective immediately upon publication.
Continued use of the website constitutes acceptance of any revised Terms.

21. Governing Law

These Terms are governed by the laws of the State of New South Wales, Australia.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of New South Wales.