Privacy policy

Last updated: June 15, 2026

At Adult World, we are committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website, purchase products, subscribe to our marketing communications, or otherwise interact with our business.

By accessing or using our website, you agree to the terms of this Privacy Policy.

 

1. Who We Are

Adult World is an Australian retailer specialising in adult lifestyle products, sexual wellness products, lingerie, novelties, and related accessories.

If you have any questions regarding this Privacy Policy, please contact us:

Adult World

Email: sales@adultworld.com.au

Website: adultworld.com.au

 

2. Information We Collect

We may collect personal information including:

·      Information You Provide Directly

·      Name

·      Email address

·      Phone number

·      Billing and shipping address

·      Account login details

·      Purchase history

·      Communication preferences

·      Information provided through customer service enquiries

·      Information Collected Automatically

 

When you visit our website, we may automatically collect:

·      IP address

·      Device information

·      Browser type

·      Operating system

·      Website usage information

·      Pages viewed

·      Referral sources

·      Cookies and tracking data

·      Payment Information

Payment transactions are processed through secure third-party payment providers. Adult World does not store full credit card details on our servers.

 

3. How We Use Your Information

We may use your information to:

·      Process and fulfil orders

·      Deliver products and services

·      Verify your identity and age where required

·      Communicate regarding orders and customer service enquiries

·      Provide account functionality

·      Send marketing communications (where consent has been provided)

·      Improve our website, products, and customer experience

·      Detect and prevent fraud or unlawful activity

·      Comply with legal obligations

 

4. Marketing Communications

If you opt in to receive marketing communications, we may send:

·      Promotional offers

·      Product updates

·      Sale announcements

·      Exclusive member offers

·      Educational content

 

 

You may unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

·      Improve website functionality

·      Remember your preferences

·      Analyse website traffic

·      Measure marketing effectiveness

·      Personalise your experience

You may manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.

 

6. Disclosure of Information

We may share your information with trusted third parties including:

·      Payment processors

·      Shipping and delivery providers

·      Website hosting providers

·      Marketing service providers

·      IT support providers

·      Legal and regulatory authorities where required by law

We do not sell or rent personal information to third parties.

 

7. Data Security

We take reasonable steps to protect your personal information against:

·      Loss

·      Misuse

·      Unauthorised access

·      Modification

·      Disclosure

While we implement industry-standard security measures, no method of electronic transmission or storage can be guaranteed to be completely secure.

 

8. Access & Correction

 

You may request access to personal information we hold about you and request corrections if information is inaccurate, incomplete, or out of date.

Requests may be made by contacting us using the details provided in this policy.

 

9. Overseas Disclosure

Some third-party service providers may store or process information outside Australia. Where this occurs, we take reasonable steps to ensure such providers comply with privacy obligations consistent with Australian privacy laws.

 

10. Age Restriction

Adult World products are intended for adults aged 18 years and over.

By using our website, you confirm that you are at least 18 years of age or otherwise legally permitted to access adult-oriented products in your jurisdiction.

We do not knowingly collect personal information from persons under 18 years of age.

 

11. Australian Privacy Principles

Adult World complies with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

For more information regarding Australian privacy rights, visit: Office of the Australian Information Commissioner (OAIC)

 

12. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will take effect immediately upon publication on our website.

We encourage customers to review this page periodically for updates.